Local language pages

DIMES Camping Propane Gas Level Gauge
Keep the control of your gas bottle at all times with our remote monitoring for refillable tank bottles. Thanks to the DIMES app, you will have a constant overview and display of the remaining amount of gas, no matter where you are.
Check the level of the gas bottle at any time via your smartphone
Check the level of the gas bottle at any time via your smartphone
Automatic signal of a low level
Automatic signal of a low level
Complete the assembly of the unit in 4 simple steps
Complete the assembly of the unit in 4 simple steps
Suitable for original Rotarex Type 488 Multivalves
Suitable for original Rotarex Type 488 Multivalves
Hand Image
Never Run Out Never Run Out
More time for you and your loved ones
Keep an eye on your gas consumption at any time
Keep an eye on your gas consumption at any time
Two customizable alarms
Two customizable alarms
Push notifications when running low on gas and prediction for the next refill
Push notifications when running low on gas and prediction for the next refill
Application for Desktop Application Banner
Easy and Fast Installation
Set up your app and let's go
Why do I have to register and be logged in for the app to display data?
The data is not stored locally on your phone, but on a central cloud server. This allows you to change your device without losing the data. To be able to assign the data, we need user accounts.
What are the GPS data needed for?
The DIMES product range also includes a solution for stationary cylinders (heating). In order to be able to offer relevant services (e.g. automatic filling), the data must be evaluated (customer, location, filling level). Furthermore, we plan to include all available LPG filling stations in a later version of the app. So you will be able to find the nearest filling station directly in the app.
Why does my tracking service have to be activated?
The providers Apple and Android do not allow bluetooth connection if tracking services are disabled.
What data is collected and what happens to it?
The data will be sent exclusively to us (ROTAREX S.A.). You can find further information at https://rotarex.com/privacy-policy-SRG-DIMES-App
I am asked for a PIN when configuring the app. Where is it located?
The PIN is located on the sticker on the back of the module.
Can I measure the level with the DIMES even without an internet connection?
The readout of the current fill level is also possible without an Internet connection. Only the charts/curves are built via the cloud server.
The app shows me an incorrect fill level.
If the app displays REFILL (empty) although you knowingly have a full gas cylinder (or generally get a wrong display), this may be due to the special feature of the "first alignment" of the sensor. Since it is a mechanical level sensor that transmits the level from the valve to the display unit via a magnetic connection, under special circumstances the two magnets may "jam" together. Only by moving the float the magnets will be correctly aligned (by gas extraction and/or by vibrations while driving). Alternatively, the magnet in the sensor can be influenced by an external magnet so that it is manually released. Therefore the app should already be set up and tested during the installation before the sensor is screwed together (in this case the sensor can be adjusted again manually via an external magnet. Unfortunately, this problem is due to the design and cannot be solved by design. The problem exists only once - once the system is aligned, this problem will not reappear. This could have caused an incorrect value during your first measurements (which is why the level seems to have increased).
The plug cannot be removed from the sensor.
The plug connection is designed according to protection class IP54, which requires a good and safe connection. To release the connection, it is best to use a small (slotted) screwdriver, with which you press in the latch directly above the plug connection to be able to pull the plug upwards.
The plug cannot be removed from the sensor.
Can several devices be connected simultaneously?
The DIMES sending unit can only establish one connection at a time, but they can connect several devices (only not parallel). This situation is due to the Bluetooth Low Energy (BLE) standard.
How often is the data updated?
The default frequency is 12 hours, under ANDROID (Apple unfortunately does not support this function) you can set the cycle yourself (Menu - Global Settings - Advanced Settings). Please enter the value in minutes (e.g. 120 for an automatic update every 2 hours). Please also keep in mind that a shorter transmission frequency also means higher energy consumption (battery life).
The ‚register‘ Button doesn’t work.
The text on your phone is set to too large or bold. You can temporarily change the size of your textto register. After your registration, you can reactivate the settings. We’re currently working on a fix, but in the meanwhile you can solve the problem with the following steps:
SETTINGS -> Accessibility -> Display and text size Bold text (must be inactive) -> Larger text (must be OFF, or slider must be in the middle).

Connect with an Expert

This site uses cookies.

Rotarex uses cookies to ensure a better and easier online experience. Please click here to accept the continued use of these cookies after reading our revised COOKIES POLICY.

Please note, you may continue to use the website even if you do not accept the use of cookies. However, the visitor experience on subsequent visits will be diminished.

Read the full COOKIES POLICY.

Refuse all non essential cookies